Help

Answers to common questions about Shoply. Can't find what you need? Write to us.

Getting started

On first launch, enter your name and current balance. To look around first, choose demo data. You can clear it later in Settings.

How goals are funded

Money left after expenses is split across your goals in priority order, starting with the top one. When a goal is fully covered, the Buy button appears and deducts the amount from your total balance.

Spending limit & notifications

Set a monthly spending limit in Settings. You'll get a notification at 80% and again at 100%. Each notification type can be turned on or off separately, and you can choose the reminder time.

Exporting & deleting data

Export your transactions as a CSV file from Settings. Delete all data from the same screen. All data lives only on your device, so deleting the app also removes everything.

Contact

Email support

Write to [email protected]. Tell us your iOS version and what happened.

Response time

Within 1–2 business days

We read every message and usually reply within one or two business days.